ORDERING WITH ID PRO
As of september 1st, in order to obtain our decoration services, all your apparel from our 6 main suppliers must be purchased* via Id pro (see list below).
This in order to simplify the ordering process with suppliers and to be more efficient.
*Possible exemption for special projects
You have several advantages to ordering your clothes directly from Id Pro:
ORDERING THROUGH SUPPLIERS
In the event that the item is not available from one of these 6 suppliers, the handling charge will be 0.49$/item. Items supplied by the distributor are not guaranteed in case of damages or errors.
Id Pro will find a solution in the event of a production error. However, if there is a production failure, no
refund or return will be offered.
Production error : Any errors that differ from the approved visual (Bad color, bad positioning, etc.)
Production damage : Normal anomalies that can occur in a production (burnt garment, offset printing,
non-uniform color, broken needles)
Rest assured the anomalies rate is lower than 1%.
If the exact amount is required, please provide a 2% surplus per size.